Chris Fare

Southwest Accessible Flying

My story involves Southwest Airlines flying with my powered wheelchair. After landing at my destination, my power wheelchair was damaged due to loading it on to the plane. My chair was not properly loaded or strapped down correctly inside the plane. Coming back home from my destination I spoke to the staff and people loading the luggage and my chair. I specifically asked them to be careful loading my chair explaining my chair got damaged going to my destination. When I arrived home, they damaged my chair again!!! I really hope there will be solutions to the problem of traveling with wheelchairs!!!